The confidentiality of your personal data is essential to us. This policy details how we collect, use and protect your information when you browse our website and make purchases from Barbecue Shop.

Collection and use of information

When you place an order on our online store, we collect the data necessary to process and track your purchases: name, address, email address and payment information. This information is used exclusively to ensure the smooth processing of your orders and to provide you with responsive customer service.

We also use cookies to personalise your experience and facilitate navigation. Cookies allow us to better understand your preferences and optimise our services. You can disable cookies at any time in your browser settings.

Data security and storage

Your information is stored securely and protected against unauthorised access, modification or deletion. Only authorised personnel may access your data and they are subject to strict confidentiality.

Your rights

In accordance with the GDPR, you have the right to access, rectify, restrict, delete or object to the use of your personal data. You can exercise these rights at any time via our contact form or by accessing your customer account. By continuing to browse or making a purchase on our website, you agree to our privacy policy and the processing of your data as described above. This policy is subject to change; we invite you to review it regularly.

The information collected on www.barbecue-shop.fr is stored in a computerised file by WECONCEPT for order management and customer follow-up. It is kept for 4 years and is reserved for the company's sales and marketing departments.

In accordance with the General Data Protection Regulation (GDPR), you can exercise your rights from the My Account / Account Information page or by sending a letter to: 330 route des collines 26350 Le Chalon – France, accompanied by a photocopy of proof of identity.

Date of last update: 23/08/2023